Due to the delicate nature of our art pieces, we do not accept returns or offer refunds. These items are highly fragile and susceptible to damage, and there is a potential risk of them being used, scratched or replaced. We carefully inspect each gemstone before shipping to ensure the highest quality. By enquiring and purchasing, you acknowladge and agree to these terms.

Please note that all our art pieces and gemstones are handcrafted with meticulous care and attention to detail. As a result, delivery times may take between 4-6 weeks from the date of purchase. We appreciate your patience and understanding, as this ensures that you recieve a high-quality, unique item. Once your order is ready to ship, you will recieve a nottinficationwith tracking information.

 Please note that you CAN NOT PURCASE any pieces directly through the website. To acquire one of our art pieces, you must enquire through email or Instagram direct message.

gemoclock@gmail.com / @gem_oclock

Once your enquiry is recieved, we will provide an invoice for your order. Payments are accepted via bank transfer ONLY. We appreciate your understanding and cooperation in following the process.